Warranty and Returns

 

Return Policy

HB (HockeyBROTHERHOOD Inc.) will charge a 15% restocking fee for all returns. All items must be returned within 30 days of purchase. Refunds do not include the cost of shipping. The customer is responsible for the price of return shipping, even if the shipping of the original purchase was free. In some cases, the price of return shipping may exceed the amount charged for the shipping of the original purchase; the difference in shipping cost will be deducted from any refund. Refunds will be applied to the payment method used at the time of purchase 2-5 business days after the returned merchandise has been received, inspected, and processed.

Replacement Policy

HB (HockeyBROTHERHOOD Inc.) will provide a one-time replacement of your composite stick if the stick is broken due to a MANUFACTURING defect within 30 days from the purchase date.

You must return your composite stick to HB within 15 days from the date the return was created. You must send, at your expense, the product along with the serial number sticker. Please note that, upon examination of the returned composite stick, if HB determines that there is a manufacturing defect, we will ship the same composite stick to the address provided at the time of the return.

A copy of the purchase receipt must be provided with the return in order to be valid.

All return requests should be submitted via the Return Form below.